Why customers trust our products

We are proud of the customer service we provide and the positive feedback we receive. Here we have a selection of letters and comments from genuine customers of ours. Feel free to send us your comments about your experience at our Tile & Stone Gallery Showrooms.

Went to your Bury St. Edmunds store today to buy our bathroom tiles. Just wanted to say how much John helped us with our choices. He gave lots of alternatives if we were unsure and we came away really pleased with our final decision! The poor guy deserves a medal after explaining and drawing the different combinations I wanted to try! Just thought I'd let you know Thanks, we will definitely recommend.

Kim & Joel | Bury St Edmunds

Just wanted to say a massive thank you to you and the team (Tracy especially) for the wonderful products and service you provided for us recently.We are also pleased with the match on the hallway tiles - you would never know that they came from a different batch! Enclosed is a picture of that also. Many thanks again - we will definitely be recommending you to others!!

Nick & Kirsty | Stanway

I have just left the shop in Thetford today and felt I must comment on the service provided by Rod and Nicola. We have had a problem getting replacement tiles for part of our kitchen floor. Rod went above and beyond what was expected to try and resolve this for us. I had planned to purchase my wall tiles from another tile supplier but due to Rods excellent and friendly manner we actually brought all of our tiles from the shop. A direct result of the brilliant service. Please pass my comments to both Rod and Nicola. I will be recommending all my friends to use this shop in the future

Sandie | Thetford